General Terms and Conditions for Switzerland

Prices

All prices mentioned here are in Swiss Francs (SFr), including value added tax. For deliveries within Switzerland, these prices include all costs for postage, packing and freight; in other words, shipment of all our items to your address is free of any additional charges. With an order from SFr 4,500 we grant a discount of 5%, and from SFr 9,000 a discount of 10% is given. The discount is based on these amounts for a single order which also applies to all subsequent orders made within a two-year period. We reserve the right to determine deliverability and to modify prices. Please appreciate that we cannot be held liable for errors in price quotations.

Purchase on account

You can generally pay on account or against advance payment. Our invoices are due within four weeks of receipt without deduction. In individual cases, we reserve the right to choose the method of payment and payment processing. The merchandise shall remain our property until final payment has been made. Place of fulfilment and jurisdiction is Zurich. 

Sales order confirmation

Every order is confirmed in writing, by fax or e-mail.

Delivery 

Delivery will be effected within 2-3 weeks after order placement and free of charge to your address. In general, you should receive small articles and items which will be delivered by parcel service within the course of one week. Due to the current situation, longer delivery times may apply. We would like to apologise for any inconvenience caused. Please contact us for any special requirements regarding delivery times.

Assembly

Almost all pieces of furniture are delivered completely assembled. Whatever has not been put together by our craftsmen will be assembled on site, with all packing material taken back by Garpa.

Warranty

All our products are delivered with the legal two-year warranty. For all furniture and parasols we offer a full five-year warranty, and for the constructive durability of non-folding furniture, a full ten-year warranty. This guarantee is valid as of delivery, for the free repair of defects in materials and workmanship in the case of normal private use.

Unlimited right to return

As a private consumer, you have an unrestricted right to return an item within four weeks after receiving the complete delivery. Please contact us regarding the free pick-up. We are sure you understand that specially and individually manufactured items are exempt from this policy. After expiry of the a.m. period the purchase comes into effect.

Deliveries abroad

We will gladly deliver to all holiday areas in Europe. Please enquire by phone about procedures and freight surcharges.

Redeeming promotion vouchers

Promotional vouchers for orders placed by telephone or in the Garpa online shop are part of promotional campaigns and are issued with a voucher code, e.g. by email in a newsletter or by letter. The following conditions must be observed when redeeming a voucher:

• A promotion voucher can only be redeemed in conjunction with a voucher code.
• Only one promotion voucher may be redeemed per order.
• A promotion voucher cannot be combined with other campaigns or our our SALE offers.
• Promotion vouchers cannot be paid in cash.
• Promotion vouchers are only valid during the campaign period indicated and cannot be redeemed at a later date.

In the case of the complete cancellation of a purchase or complete withdrawal from an order for which a voucher has been used, we are authorised to send the purchaser a voucher corresponding to the value of the voucher used in the order and, if applicable, to reimburse the purchase price minus the value of the voucher.

In the case of the partial cancellation of a purchase or partial withdrawal from an order for which a voucher has been used, we will act accordingly.

Reservations

All elements of the Garpa website - visual and audio, including relevant technologies - are protected by copyright. They are the exclusive property of Garpa. Any hypertext linking to the Garpa site through the use of framing or in-line linking technology is expressly prohibited. In any case, linking, even if it were tacitly accepted, must be discontinued upon simple request by Garpa.

Garpa cannot be held responsible for any loss or damage resulting from using the Internet, specifically from an interruption of the connection, a computer virus, outside interference or, generally speaking, in cases of force majeure as confirmed in court of law.