Redeeming promotion vouchers
Promotional vouchers for orders placed by telephone or in the Garpa online shop are part of promotional campaigns and are issued with a voucher code, e.g. by email in a newsletter or by letter. The following conditions must be observed when redeeming a voucher:
- A promotion voucher can only be redeemed in conjunction with a voucher code.
- Only one promotion voucher may be redeemed per order.
- A promotion voucher cannot be combined with other campaigns or our our SALE offers.
- Promotion vouchers cannot be paid in cash.
- Promotion vouchers are only valid during the campaign period indicated and cannot be redeemed at a later date.
In the case of the complete cancellation of a purchase or complete withdrawal from an order for which a voucher has been used, we are authorised to send the purchaser a voucher corresponding to the value of the voucher used in the order and, if applicable, to reimburse the purchase price minus the value of the voucher.
In the case of the partial cancellation of a purchase or partial withdrawal from an order for which a voucher has been used, we will act accordingly.